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Privacy Policy

Yuzu Kitchen ("we," "us," "our") respects your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services. By accessing our site or services, you agree to this Privacy Policy. If you disagree with these terms, please do not use our website or services.

1. Information We Collect
We may collect various types of information from users, including:

  • Personal Data: This includes identifiable information such as your name, email address, phone number, and address, which you provide when placing an order, signing up for our mailing list, or interacting with us.

  • Order Information: Details of your order, including items, order frequency, preferences, and special requests, which help us fulfill your orders and improve our offerings.

  • Automatic Data: Information gathered automatically, like IP addresses, browser types, operating systems, access times, and pages viewed before and after visiting our site.

  • Financial Data: Payment details (such as credit card number and billing address) necessary for order processing. Note that we use third-party payment processors who manage and secure payment transactions.
     

2. How We Use Your Information
Collecting information allows us to:

  • Process and manage your orders.

  • Enhance customer support and fulfill your requests.

  • Send updates, promotional materials, and offers related to Yuzu Kitchen.

  • Analyze user interactions to improve our website and service offerings.

  • Detect and prevent fraudulent activity and security threats.

  • Comply with legal requirements and industry standards.
     

3. Disclosure of Your Information
We may share your information in the following cases:

  • Service Providers: We may share information with trusted third-party service providers who assist with order processing, payment transactions, data analysis, and marketing activities. These providers are bound by confidentiality agreements.

  • Legal Requirements: We may disclose your information if required by law, in response to legal processes, or to protect the rights and safety of our business or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new ownership.
     

4. Security of Your Information
We use a combination of administrative, technical, and physical measures to protect your information. While we strive to secure your personal data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Children's Privacy
Our website is not intended for children under 13, and we do not knowingly collect information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it promptly.

6. Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices. We will post any updates on this page, and your continued use of our website constitutes acceptance of these changes.

7. Contact Us
For questions or concerns about this Privacy Policy, please contact us at: (412) 288-9900.

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